How to make a reservation?
Reservations are not required for all of our services, but are recommended so that you can fully enjoy your experience. It is possible to book on our website or by phone. If you are experiencing symptoms of COVID-19, we ask that you reschedule your appointment for a later date.
Are we allowed to talk while enjoying the facilities ?
Yes. At SKYSPA, we believe in the concept of a living relaxation, this is why people are allowed to talk quietly while enjoying the hot tubs on the open sky terrace, the saunas, and the bistro. You can relax while going back to your vital energy with the people you love !
Are there silence zones ?
For those who desire a calm environment, we have few instalations where silence is required such as the steam bath, one of our finnish sauna, our resting area and the treatments section. However, if you are looking for a total silence immersion, SKYSPA Dix30 might not be a good fit for you since it is allowed to talk in the hot tubs on the roof top terrace.
Can I bring my own robe ?
Yes. At SKYSPA, we believe that wellness should be accessible to all. This is why the robe is not included in the thermal experience price. If you desire to have a SKYSPA robe, you can rent one for 10$.
Is there a maximum amount of time to enjoy the thermal experience ?
You can fully enjoy the thermal experience with no time limit. We currently have no time limit blocks in place.
Is it possible to quit the spa and to come back later during the day once the thermal experience purchased ?
No. Once you have paid for the thermal experience, you are not allowed to quit and to come back later.
Is there a bistro ?
Yes. There is a healthy bistro where you can stop to eat when you feel hungry between a massage and the thermal experience. Our menu includes salads, sandwiches and delicious snacks. It is also the perfect spot to take a moment to enjoy a glass of wine, a beer or even a cocktail among good company! Discover our menu.
Can we drink alcohol in the hot tubs ?
No, it is not allowed to drink or to eat in the baths for health and sanitary reasons. The bath’s water temperature can causes deshydratation and this could be dangerous when doing a complete thermal cycle. For that reason, it is allowed to bring a water bottle in the hot tubs and the saunas so that you stay hydrated during all your experience. However, alcohol consumption must be done in the bistro or terrace areas.
What is the minimal age required to access the spa ?
The minimum age required for the thermal experience is 16 years old, and 18 years old for the cares (massages and beauty treatments).
Is a reservation is required for the thermal experience ?
Reservations are not required, but are recommended from Friday to Sunday. It is possible to book on our website or by phone.
Is a parking lot available ?
Yes, at Quartier Dix30, there is a free underground parking lot giving you access directly to the spa as well as street-level parking.
Where is located SKYSPA Dix30 ?
The spa is located on the 4th floor of a rooftop building at Brossard, offering you an amazing view of the city and the sky.
What products are used for the beauty treatments ?
We use the beauty products Babor and Dr.Babor which contain a maximum of natural ingredients, cruelty free products not tested on animals.
What is included in the heathy meal when purchasing a package ?
The healthy meal includes a choice of paninis, a soup or salad as well as a non-alcoholic beverage.
What is the time limit to cancel my reservation?
Please note you have up to 24 hours prior to your appointment to cancel or change your reservation, with no charges.
How can I use my Wayspa cards at SKYSPA ?
WaySpa card cannot be used on services and/or product which are already in promotion. WaySpa gift certificates, gift cards, service based gift certificates and gift vouchers are non refundable. You can use it on all products and/or services at SKYSPA" However, gift product may not be used to purchase any gift product from SKYSPA or membership at SKYSPA. This condition also applies to members and to rebatse asociated to their benefits.
How can I use my SKYSPA gift card ?
The gift card is accepted as a form of payment for services, products and packages offered at SKYSPA. However, it is not possible to purchase a membership at SKYSPA with a gift card. The total amount of your purchases is deducted from the balance on the card. It is not refundable, has no monetary value, and cannot be replaced in the event of damage, loss or theft. You must allow at least 24 hours after the gift card purchase to use it. The amount of the gift card for a treatment and a package is valid for one year after the purchase date. After this period, there may be a difference to pay when you reserve a treatment or package. Identification will be required to validate the credit card used for the purchase.
What are your peak periods?
During holidays and busy periods, the thermal experience is $50.
January 1 to 8, February 27 to March 5, April 7 to 10, May 12 to 16, May 22, June 24, July 1, July 23 to August 5, August 7, September 4, October 2, October 9, November 13, December 25 to 31, 2023.
What are your payment methods?
The following payment methods are accepted: cash, debit card, Visa or Mastercard, Förena gift card.
A valid credit card number is mandatory to confirm your reservation; fees for the total value of the reservation will be charged on the credit card or another payment method of your choice at the time of your visit. Identification will be required to validate the credit card used for the purchase.
Are water quality test results available?
You can obtain the results of the water quality tests at any time by asking at the reception desk.